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Procurement opportunity

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

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National Youth Development AgencyInformation service activitiesRef: RFP2026/05/NYDASource status: Published
Closing date7 Oct 2026Published3 Sep 2026Estimated valueNot supplied

In plain English

What this opportunity is about

This is a Information service activities opportunity that was published by National Youth Development Agency, with submissions closing on 7 October 2026. Review the source documents for the complete scope, eligibility rules and submission instructions.

Closing within 7 days

Ready to respond

Bid essentials

Confirm requirements in the source documents
Closing deadline7 Oct 2026 · 09:00
CategoryInformation service activities
ProvinceNot supplied
Procurement methodRequest for Bid(Open-Tender)
BriefingCompulsory briefing session · Microsoft teams online
Official contactMlungisi Briantenders@nyda.gov.za087-158-5718
Delivery / location7 Naivasha Road, Sunninghill, SANDTON, 2191

Connected record history

Procurement timeline

  1. Tender publishedTHE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

Record details

OCID
etenders-live-168984
Procurement method
Request for Bid(Open-Tender)
Source record
Open source link
Last imported
2026-10-01 05:25:00

Description

THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.

Source documents

Tender documents

Official source files

Document preview

Genesys Tender Document.pdf

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