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The South African Social Security Agency hereby invites proposals for the appointment of a service provider for the provision of a Cloud-Based Omnichannel Contact Centre as a Service (Ccaas) and Contact Centre Operations services for the South African Social Security Agency for a period of three (3) years.https://sapip.co.za/tenders/the-south-african-social-security-agency-hereby-invites-proposals-for-the-appointment-of-a-service-provider-for-the-provision-of-a-cloud-based-omnichannel-contact-centre-as-a-service-ccaas-and-contact-centre-operations-services-for-the-sout-50998/